Trading hours vary depending on the market. For example, stock markets typically operate during regular business hours, while the currency market is open 24 hours a day, five days a week. It's essential to check the specific trading hours for the instruments you are interested in.
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FAQ
Frequently asked questions for making the most of our trading services
Frequently Asked Questions
Find Answers to Common
Find Answers to Common
Questions regarding our services
Questions & Answers
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01
What are the trading hours for the markets?
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02
How do I open an account with your Xeodis?
Opening an account is easy. Simply visit our account opening page, and follow the guided steps to complete the registration process.
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03
How quickly can I start trading after opening an account?
Once you've completed the account registration and funding process, you can start trading almost immediately. The process is streamlined to provide quick access to our platform and the exciting world of online trading.
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04
What customer support options do you provide?
Our customer support team is available constantly to assist you. You can reach us through [insert contact options], ensuring that any queries or issues are addressed promptly and efficiently.
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05
What is the minimum deposit required to start trading?
The minimum deposit required to start trading on our platform is $500.
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06
How is the safety of my funds ensured?
Your funds are secure with us. We implement robust security measures, including encryption and regular audits, to protect your account and financial information. Rest assured that your trading experience is safe and reliable.
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07
How do I change my Client Area password?
To update your password, navigate to the "Change Password" page within your Client Area account. Then, simply follow the instructions to switch to your new password.
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08
How can I fund my trading account?
We offer multiple funding options, including bank transfers, credit/debit cards, and electronic wallets. Check on our Client Area -> Deposits page to see which methods they support and whether there are any associated fees or processing times.
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09
How do I withdraw funds from my trading account?
Typically, you can withdraw funds through the same methods used for deposits. To withdraw funds from your account, log in to your client area and navigate to the withdrawal section to submit your request. The processing time depends on the withdrawal method chosen. You can monitor the withdrawal status in real-time within the client area.
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10
Can I log in to my account from multiple computers?
Certainly! You can access your account from different computers, given you have the accurate login details. Ensure your connection settings are correct, and there are no restrictions from firewalls or your Internet Service Provider (ISP).
Questions & Answers
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01
What is a leverage in trading?
Leverage in trading is the ability to control a larger position in the market with a relatively smaller amount of capital. It is expressed as a ratio, such as 1:50 or 1:500, indicating how much larger a trade's position size can be compared to the initial deposit put up by the trader.
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02
What is a lot?
A lot in trading refers to the standardized quantity of an instrument being traded. It represents a unit to measure and manage trade sizes in the financial markets.
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03
Are there any hidden fees?
We prioritize transparency. Our commitment to no hidden fees means you can trade with confidence, knowing that the costs associated with your trades are clear and fair, allowing you to focus on your strategy.
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04
What is the maximum leverage that you offer?
We provide a maximum leverage of 1:400 on our trading platform.
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05
Can I trade on the go?
Absolutely! Our trading platform is mobile-friendly, enabling you to trade anytime, anywhere. Take advantage of market movements and make informed decisions on the fly with our mobile trading terminal.
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06
Can I trade during major economic events and news releases?
Yes, with Xeodis you can trade during economic events and news releases.
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07
Do you offer Islamic accounts?
Yes, we do. You can request a swap-free Islamic account by contacting your account manager.
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08
Can I have more than one trading account?
Certainly! You have the flexibility to have several trading accounts, allowing you to explore and test various strategies.
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09
Which operating systems does your platform support?
Xeodis is compatible with both iOS and Android smart devices, and it also offers desktop versions designed for both Windows and Mac operating systems.
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10
What markets are available for trading?
Discover a diverse range of markets to trade, including currencies, commodities, indices, and stocks. Our platform provides access to a comprehensive array of instruments to suit your trading preferences.